How do I mark a takeaway or delivery order so the person knows if it is vegan?

Quick answer

Mark each packed item, not the whole bag. Use vegan as packed, not vegan, or mixed kitchen with the item named. The words match the menu and the kitchen policy. A person at home cannot ask the server. The table script is the guest question.

Vs other Intelligence guides

GuideJob
Guest questionWhat staff say at the table. This page is the slip in a closed bag.
Wine and beerA glass in the room. A bottled drink in the bag gets the same producer rule, on the slip.
Kitchen policyThe URL. The slip points at it. The slip does not replace it.
Menu claimsWords on the card. The packed item uses those words.
Delivery appsCommission and the path back to first-party orders. Not the sticker text.
Menu CO2eA carbon figure on the card. Leave it off the bag.
This guideHow to mark a takeaway or delivery order so the person knows if it is vegan

Composite operator guidance. Not legal advice on allergens or EmpCo. Do not treat a worksheet bag count as a typical order rate.

Three marks. Only the true one ships.

MarkWhen it is truePrint
Vegan as packedThis box, as it left the pass, matches a vegan menu lineDish name plus "vegan as packed."
Not veganCheese, egg, honey, meat, or a non-vegan sauce is in the boxName the item. Do not hide it under a vegan title.
Mixed kitchenThis item is vegan as packed, and other dishes in the kitchen are not"Mixed kitchen. This item is vegan as packed."

Packer line: "The slip matches the box." If the modifier is off menu, pause and check the policy before the bag leaves.

Proof ladder (bag)

What is true this serviceYou may printYou freeze
Menu, policy, and ticket agreeOne mark per item, plus the policy URL or QR"100% vegan restaurant" on a mixed kitchen bag
A shared fryer is in the policyThe same sentence, if the guest note asked about cross-contact"Dedicated fryer" when it is shared
The app title says vegan and the pack added cheeseChange the app title or mark the slip not veganLetting the app title stand
The person asked about an allergyPoint to the allergen protocol"Vegan, so it is safe"

Note kit

  1. Print three marks the packer can tick. One mark per item.
  2. Put the policy URL on the slip. Test the QR from outside the restaurant.
  3. List modifiers that flip the mark: cheese, honey, aioli, shared fryer.
  4. Match the delivery app item name to the same mark before the next rush.
  5. Open one bag from a real ticket. A person who did not pack it reads the slip against the food.
  6. Log mismatches the same day. Fix the app title or the slip, not a slogan.
Leave outWhy
A vegan stamp on every bagPeople trust the stamp more than the menu they cannot see.
A code for askingThe note is about the food.
An eco or climate lineClaims calculator.
An invented certificationName only a mark the policy already lists.

Allow vs banned

SurfaceAllowKill
Slip in the bagDish name, one mark, policy pointerWhole-bag vegan stamp on a mixed kitchen
App and receiptThe same markA vegan title with cheese in the box
Allergen requestThe allergen protocolVegan as a safety claim
Board storyMismatches fixedInvented delivery percentage

EmpCo from 27 September 2026 still applies to a green line on the slip that also ships on an EU-facing menu. Do not publish an order lift for clearer bags.

10-check bag log (run before the next rush)

Open live bags, not a marketing mockup. Log Y/N.

#CheckPass
1Each item has one mark?Yes.
2The mark matches the food in the box?Yes.
3Mixed kitchen is named when true?Yes.
4App title matches the slip?Yes.
5Policy QR loads on a phone outside?Policy.
6Menu uses the same words?Menu claims.
7Allergen notes stay on the allergen protocol?Yes.
8No eco slogan on the slip?Yes.
9Certification named only if the policy lists it?Yes.
10Did an app vendor promise more orders from a vegan badge?Ignore. No invented %.

Fix the slip that day. A vegan title went out with cheese: change the app name and the mark before the next ticket.

Bag freeze (labeled example)

Replace every cell from live tickets. Do not copy the example as an order benchmark.

FieldWorked exampleYour cell
Kitchen typeMixed kitchen example, or FULLY VEGAN[kitchen]
Bags opened8 bags example[bags]
Slips that overclaimed2 leftover whole-bag stamps example. Remove them.[overclaim]
App titles that disagreed1 vegan title with cheese example. Fix it.[bad_title]

Those cells are worksheet labels. If [kitchen] is UNKNOWN, the packer pauses until the policy owner writes the mark.

Go / no-go

CallWhen
No-goWhole-bag stamp on a mixed kitchen, app title disagrees, dead QR
Go on the noteOne mark per item, menu match, policy link works
Partial goHandwrite the true mark on tonight's bags. Fix the app titles in the morning.

Score overclaim slips and bad app titles. A delivery rate is not a KPI for the note.

The person at home only has the slip.

Name the dish. Name the mark. Leave the slogan off the bag.

Template fields and 7-day run

FieldFill withDo not invent
[kitchen]Fully vegan or mixedA "mostly vegan" bag stamp
[policy]Live policy URLAn app badge as the only source
[signer]Person who opens a test bagA sticker nobody checked against food
[markets]US / EU / UK / bothOne climate line per market

Brief: "Kitchen: [kitchen]. Policy: [policy]. Signer: [signer]. Markets: [markets]. If the kitchen type is unknown, pause. No whole-bag stamp. No delivery %."

  1. Day 1: Read the policy and three live tickets. Fill [kitchen].
  2. Day 2: Print the three marks. Strip slogans.
  3. Day 3: Test the QR from a phone on the street.
  4. Day 4: Compare app titles to the slips.
  5. Day 5: Open [bags]. Log [overclaim] and [bad_title].
  6. Day 6: Fix the app names that disagree.
  7. Day 7: Run the 10-check log before the next rush.

Frequently asked questions

How do I mark a takeaway or delivery order so the person knows if it is vegan?

Mark each packed item vegan as packed, not vegan, or mixed kitchen with the item named. Match the menu and the policy. Do not stamp the whole bag vegan when the kitchen is mixed, and do not invent a delivery percentage.

Is this the same as the table script?

No. The table script is spoken. This note is what a person reads when the bag is already closed.

May the bag say the restaurant is fully vegan?

Only when every item the kitchen packs is vegan as served. A mixed kitchen names the item, not the whole restaurant.

What if the app title and the box disagree?

Change the title or mark the slip not vegan. Do not ship both.

What do we measure if not a delivery percentage?

Slips that overclaimed, and app titles that disagreed with the food.

Need this applied to your brand?

Book a call with fisagency, or continue in Calculators, Prompts, and Skills.