How should a vegan kitchen publish a crawlable policy so diners and AI cite it?
Quick answer
Publish one crawlable URL you own (example: /kitchen-policy/) that states kitchen type (fully vegan or mixed), the house meaning of vegan vs plant-based, honey / wine / beer rules, the cross-contact protocol you actually run, and how diners get the 14-allergen sheet before they order. Put answers in HTML with FAQPage that matches. First FAQ equals this page H1. Google Business Profile Q&A is a one-sentence pointer plus that URL, not the policy. Do not invent a citation percentage, a 100% vegan kitchen, or allergen-free if you share fryers. Dish labels: vegan menu claims. Maps fields: vegan restaurant Google listing.
Vs other Intelligence guides
| Guide | Job |
|---|---|
| Vegan menu claims | Dish-level vegan vs plant-based vs allergen tags on the ticket. Not a kitchen-wide URL. |
| Vegan restaurant Google listing | Category, chips, menu URL, Q&A freeze. Short Maps answers, not a citable protocol. |
| Vegan restaurant AI citations | Restaurant and Menu JSON-LD plus a 15-prompt "best vegan near me" log. This page is the protocol those answers must match. |
| Plant-based review replies | Owner copy after a diner writes. Link the policy URL. Do not invent a protocol in the reply. |
| FAQ pages for AI citations | Generic FAQ HTML and FAQPage patterns. This guide is the kitchen sections those patterns must hold. |
| This guide | Crawlable kitchen policy outline GBP Q&A cannot replace |
Why GBP Q&A cannot replace a policy page
Google Business Profile Q&A helps diners already on the Maps card. It is a short field. Other users can post competing answers. It is not in your sitemap. It has no FAQPage, no last-reviewed date, and no table a model can quote without guessing.
ChatGPT, Gemini, Bing, and Google AI Overviews look for a 200 URL with the protocol in the initial HTML. Keep Q&A. Freeze it as a pointer. Put the full protocol on a page you control. Year-round Q&A lines still belong in the listing field kit. Listing-site blurbs and Instagram highlights fail the same test. They are not an owned URL.
Steal this page outline
Ship /kitchen-policy/. Chef plus owner sign it. Menu, GBP Q&A, and review replies copy the same facts. Blank is better than theater.
| Section | Publish this | Do not invent |
|---|---|---|
| H1 | A diner question: "Is this kitchen vegan?" or "Kitchen diet and allergen policy" | Best vegan kitchen in [city] |
| Last reviewed | Visible date plus kitchen type: fully vegan / vegetarian with vegan plates / mixed | A certification you do not hold |
| Scope | Animal products never used, stored, or served. Name exceptions if mixed | 100% vegan kitchen if honey, dairy, egg, or meat is in the building |
| Definitions | House meaning of vegan vs plant-based vs vegetarian. Dish tags follow the menu matrix | Plant-based as a quieter synonym for vegan |
| Honey, wine, beer | Named rule for honey, house wine, beer, and dessert wine | Vegan drinks if the house pour is fined with isinglass, casein, or egg |
| Cross-contact | Shared fryer, grill, pastry case. What you do. What you will not guarantee | Cross-contact free or allergen-free kitchen |
| Allergens | How diners get the 14-allergen sheet before they order. Chef escalate path | Vegan means safe for milk or egg allergy |
| FAQ | 4 to 6 questions in the HTML. First FAQ equals this page H1 | Answers that load only after a click-fetch |
| How to ask | Phone, form, or pre-order note the kitchen actually reads | We can veganize anything |
| What we do not claim | No eco-friendly kitchen, carbon-neutral dining, or citation percentages | Environmental slogans without proof |
Fully vegan kitchens still need allergen and cross-contact rows. Gluten, soy, nuts, and sesame do not disappear because you dropped dairy. Mixed kitchens need the scope row in the first 120 words so a model cannot quote "vegan kitchen" from the H1 alone.
Four sections Maps cannot hold
GBP Q&A can hold one sentence. These four need a protocol. Write them once. Point Maps at the URL.
| Section | Safe pattern (fill the brackets) | Banned line |
|---|---|---|
| Cross-contact | We [do / do not] share fryer oil with [fish / dairy / meat]. Vegan dishes cook on [named equipment]. We cannot guarantee zero cross-contact. Severe allergy: call before you book. | Cross-contact free. Dedicated vegan kitchen (unless that is physically true). |
| Vegan vs plant-based | Vegan means no intentional animal ingredients as served. Plant-based means [your one-line definition, or "we do not use this word"]. Dish tags copy the menu matrix. | Plant-based as a dodge when honey or butter is in the default plate. |
| Allergens | The 14 allergens are on [menu / pack / QR] before you order. A vegan tag is not a free-from claim. Chef decides. Not medical advice. | Allergen-free kitchen. Safe for milk allergy because it is vegan. |
| Honey / wine / beer | Honey: [never / named dishes]. House wine: [vegan-fined list / not vegan unless labelled]. Beer: [same rule]. | All drinks are vegan. Vegan-friendly wine without checking fining. |
You must not mislead, even without a legal vegan statute. EU and UK kitchens still declare the 14 allergens under FIC rules (Regulation (EU) No 1169/2011 and retained UK law). A vegan icon does not replace sesame or gluten callouts. Run leftover green adjectives through the green claims calculator.
Make the URL citable
- One indexable URL in your sitemap. Link it from the menu, footer, and reservation confirmation.
- Keep tables and answers in the initial HTML. Accordions are fine only if the full text is already in the DOM. See FAQ for AI citations.
- Add FAQPage that matches the visible FAQ. First question equals that page H1. Show last reviewed in the HTML.
- Homepage Restaurant schema stays the citations job in vegan restaurant AI citations. Add a visible link to the policy. Do not invent a KitchenPolicy type.
- After publish, score the page in the AEO readiness calculator. Log eight prompts in ChatGPT, Gemini, and Bing covering kitchen type, honey, fryer, wine, vegan vs plant-based, allergens, and milk allergy. Record whether the URL is quoted. Do not invent a citation percentage. Method: AI search visibility audit.
Hotels reuse this outline for breakfast and link it from the stay page. Lodging Place ID work stays in vegan hotel AI citations. Product AEO vs SEO: AEO vs SEO.
One-sentence Maps pointer
| Maps question | Answer pattern |
|---|---|
| Is the kitchen vegan? | Short true sentence, then: Full kitchen policy: [URL]. |
| Do you use honey or dairy? | Name what you use. Full policy: [URL]. |
| Can you handle nut or gluten allergies? | Shared-fryer or shared-board fact plus call for severe allergy. Policy: [URL]. |
If a user-submitted Q&A contradicts the page, answer with the same sentence and the URL. Review replies: review reply playbook.
Go / no-go
| Call | When |
|---|---|
| No-go | Policy lives only in GBP Q&A, a PDF, or Instagram. Or the page says 100% vegan kitchen / allergen-free / eco-friendly kitchen without a protocol you will show. |
| Go | Indexable URL, outline rows filled, FAQ in HTML with FAQPage, last-reviewed date, GBP Q&A points at the URL, menu matrix matches. |
| Partial go | Publish scope, cross-contact, allergens, and honey/wine this week. Add FAQPage next week. Strip vegan from Maps until the URL is live. |
This is not legal advice. Local environmental health owns enforcement. The steal is one URL, one outline, no invented citation lifts.
Q&A is a pointer
Maps gets diners to the door. The policy URL is what diners and assistants can quote for honey, fryers, and milk allergy. If those facts are only in Q&A, you do not have a policy.
Template fields (paste and fill)
| Field | Fill with | Do not invent |
|---|---|---|
[kitchen_type] | fully vegan / vegetarian with vegan plates / mixed | certified vegan kitchen |
[cross_contact_protocol] | named equipment, shared oil yes/no, what you will not guarantee | cross-contact free |
[honey_wine_rule] | honey never / named dishes; wine and beer fining rule | all drinks are vegan |
[allergen_path] | where the 14-allergen sheet lives, chef escalate, phone | safe because vegan |
[markets_served] | UK / EU / US / other, so allergen rules stay local | a global free-from promise |
[policy_url] | the live, indexable path | a Drive link or a Maps-only answer |
Brief: "[kitchen_type] kitchen. Cross-contact: [cross_contact_protocol]. Honey/wine: [honey_wine_rule]. Allergens: [allergen_path]. Cite [policy_url]."
7-day actions
- Day 1: Export current GBP Q&A, menu tags, and any Instagram "fully vegan" line. Mark each true / false / unknown.
- Day 2: Fill the outline with the chef. Lock [kitchen_type], [cross_contact_protocol], [honey_wine_rule], [allergen_path].
- Day 3: Draft the page. First FAQ equals the H1. No eco-friendly kitchen. No citation percentage. Match the dish matrix.
- Day 4: Publish at [policy_url]. Add to sitemap. Link from menu and footer. FAQPage in the HTML.
- Day 5: Rewrite GBP Q&A as one-sentence pointers plus the URL.
- Day 6: Score the URL in the AEO readiness calculator. Fix headings, FAQ, and crawlability you control.
- Day 7: Run the eight-prompt log. Record quoted URL yes/no. No-go if Q&A is still the only copy, or if the page claims a 100% vegan kitchen you cannot show.
Frequently asked questions
How should a vegan kitchen publish a crawlable policy so diners and AI cite it?
Publish one indexable kitchen-policy URL with kitchen type, vegan vs plant-based, honey and wine rules, the cross-contact protocol you run, and how diners get the 14-allergen sheet. Put FAQ in the HTML with FAQPage. Point Google Business Profile Q&A at that URL. Do not invent a citation percentage or a 100% vegan kitchen you cannot show.
Why is Google Business Profile Q&A not enough?
Q&A is a short Maps field other users can overwrite. It is not in your sitemap and has no FAQPage. Assistants need a URL they can quote for fryers, honey, and allergens. Keep Q&A as a one-sentence pointer.
Does a fully vegan kitchen still need an allergen section?
Yes. Vegan is not a free-from claim. Gluten, soy, nuts, sesame, and the rest of the 14 list still apply when present. Cross-contact among plant allergens can still happen.
Can we write 100% vegan kitchen on the page?
Only if no animal product is used, stored, or served, and you will show the protocol. If honey, dairy, egg, or meat is in the building, write mixed or vegetarian with vegan plates. Do not invent certified vegan.
How is this different from the menu claims or AI citations guides?
Menu claims are dish tags on the ticket. AI citations are Restaurant and Menu schema plus a near-me prompt log. This guide is the owned policy URL those pages and GBP Q&A must match.